Hammers and Heels warrants its products to be free from defects in material and workmanship under normal use and service for a period of one (1) year from the date of purchase (“Limited Warranty”).
At Hammers and Heels discretion products with defects described in this warranty will be limited to repair or replacement only and does not extend to additional charges such as site work or electrician fees. Any approved repair work must be performed by Hammers and Heels. Any unauthorized repairs or modifications will void this warranty entirely.
This Limited Warranty applies under conditions of normal usage only and does not apply to defects or damage resulting from (a) negligence, abuse, or misuse; (b) inadequate or improper installation, maintenance, cleaning, or care; (c) exposure to chemicals and/or liquids; (d) accidents; (e) any use for which the product was not designed (f) transportation to a location other than the original shipping address.
This Limited Warranty does not cover differences from printed illustrations, video, or Internet displays.
Hammers and Heels lighting products are handmade from naturally variable materials and/ or methods which are not considered defects under this Limited Warranty such as (a) Handblown glass and porcelain products may vary +- 1” in size at any or multiple points in the product and may have bubbles or spin lines; (b) Ombre Collection products are hand finished and will vary in amount of shade covered in metal as well as pattern design of each product; (c) Geode Collection products have naturally grown crystals inside each shade and the size of crystal, formations, and other elements will be unique to each product; (d) Wood product differences in grain character and color are not within the control of Hammers and Heels. (e) Wood product natural color changes, exposure to extreme temperature changes and direct sunlight may cause color changes and/or surface damage.
Hammers and Heels shall not assume such responsibility for any damage or injury arising at any point after delivery. Prior to assembling, installing and using the product, customer shall confirm that no troubles would be caused by the use of the product. The compliance of products with any rules, codes or regulations shall be the responsibility of the customer.
All lighting must be installed by a licensed electrician (“Electrician”). In the event the customer enters into a paid services contract with an Electrician for the assembly and installation of a product that has been delivered, any and all responsibility arising in relation to the paid services contract shall be assumed by the Electrician.
Hammers and Heels does not authorize any person to create any other obligation or liability in connection with our product warranty.This Limited Warranty gives you specific legal rights and you may have other rights, which vary from state to state. TO THE EXTENT PERMITTED BY LAW, ALL IMPLIED WARRANTIES, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. HAMMERS AND HEELS SHALL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES.