Hammers and Heels Reviews


Reviews

I just wanted to let you know that the chandelier looks amazing and we have had numerous comments on it! It really makes a statement and we couldn’t be happier with how it turned out. - Modern Sole

Everyone loves the fixture - Craigslist

They look great and many compliments from all who’ve seen them. - Mission Public

We ordered three custom wooden desks from Hammers & Heels. Slam dunk.  They were super involved in the planning to the point where I couldn't believe how much thought was put into it, not to mention the choices possible. The finished result is absolutely beautiful: well painted metallic bracketed posts as legs supporting a very big and solid well lacquered top, not to mention the slightly differently stained pieces that it compose the top. It's very well thought out, and customized to my height! I'm quite tall so I have specific requirements that were met spot on.  I'll enjoy this desk for as long as I can foresee, and it feels sturdy enough to last it. I was skeptical it'd be worth the higher price tag, but it was money well spent. – Empirical Interfaces Inc. 

Loyalty programs need to have the customer at heart. My most favorite programs recognize me personally and make me feel like a celebrity whenever I check into a hotel or board an airplane. Retailers need to have the same mindset when it comes to loyalty, but it doesn’t have to be fancy. Sometimes the smallest, most simple gestures can make a customer loyal.

For example, a friend recently shared an experience she had while shopping online with a home-ware shop called Hammers and Heels. The store is run by women, offering U.S.-made, custom, exclusive-quality goods that are ethically sourced and support environmental stability — a portion of all purchases go to charity. Alone, this should be enough to make anyone want to shop with them.

As she was perusing online, a chat window opened that informed her she could “Talk to a real person here!” And just then, Kate, asked if she could help with questions about products. My friend replied she was just looking at lights and Kate suggested that she sign up for the mailing list because Hammers and Heels sends special offers and discounts only to those who are on the list.

So she did, and a few days later received an email from Hammers and Heels with a coupon code for $100 off new lighting fixtures. Two days later she received an email with pictures of more new lighting that would be added to website soon, but she could pre-order today before it hit the website.

I am not sure what happened after that but, in my opinion, this is simply good customer service. Loyalty program or not, that’s all any consumer wants. -Seeta Hariharan

Porcelain Ceramic Celadon Clay Pendant Light

Absolutely perfect!
After searching for several months for the ideal lighting for our kitchen, we came across this piece. We ordered four of them. They look great over our butcher block countertop. We couldn't be more pleased! Very classy. High quality construction.
- Vierrabill via Houzz
Hand Blown 8" Clear Glass Black Pendant Light, Dark Sweater Cord
Gorgeous!
Well, we haven't hung it (yet), but I am so excited. My only regret is that I don't have anywhere else to hang another light like this.
Mattie Rivera via Houzz

Hand Blown Clear Glass Pendant Lights

came beautifully and safely packaged and exactly as pictured: love them!
Joani Noneman via Houzz

Cage Vintage Style Upcycled Valve Pipe Wall Sconce

gleali via Houzz

Hand Blown 8" Clear Glass Pendant Light, Oil Rubbed Bronze
Lighting

Just got them, the lights are beautiful, including the bulbs.
Esther Horn via Houzz

Custom Farmhouse 14" Metal Pendant

Needs the right bulb
this lamp needs a big round bulb or it looks odd. So you will need to purchase separately
- Kathy via Houzz

Bubble Nickel Hand Blown Glass Pendant Light, Large

master bath lights
AWESOME
- Tina Motz via Houzz

Porcelain Rustic Ceramic Matte White Clay Pendant Light, Ship Rope Cord, No Bulb

beautiful
- Guy Rosenthal via Houzz

Wood Candlestick Holder Set

perfect
took a while to get but the are as i pictured them
- jedwards134 via Houzz 

Nautical Ship Rope Bare Bulb Pendant Light Ship Rope Pendant Light

Product took a little time getting to us but when we got it it looks exactly as advertised. Only thing is that the rope cord is a little skinnier than I perceived it to be in the online pictures, perhaps because in the online pictures it is coiled up. However, it still fits what we are looking for as all other nautical rope options I've found seem to be of the very thick rope variety and this is not what we were looking for. Can't wait to get them installed.
- Tim Shank via Houzz

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