E26 shipping Information
SHIPPING
Lead time is 8-12 weeks from payment. Shipment is not date of delivery.
We offer rush services if needed.
Hammers and Heels is not responsible for any completion delays caused by the customer's failure to notify Hammers and Heels of all requirements prior to payment, acts of God, war, riot, embargoes, acts of civil war or military authorities, fires, floods, earthquakes, accidents, delays in transportation, or any circumstance or cause beyond the control of Hammers and Heels.
If you have a specific deadline please contact us prior to purchase for current lead times, rush fees, and any applicable warehousing fees, until installation date.
Do you offer white glove delivery?
RETURNS
All sales are final. However, Hammers and Heels can provide store credit toward another purchase of any product eligible for a return that is received back by Hammers and Heels within fifteen (15) days of delivery to customer. Prior authorization and customer signature of Return Terms is required prior to returning the fixture otherwise customer is ineligible for return. Returned fixtures must not have been installed and must be in their original condition and packaging. A minimum 20% restocking fee will apply to such returned fixtures. Fixtures that have been installed, custom fixtures, chandeliers, (16") XL pendants, and furniture may not be returned for refund or credit. Credits on account must be used within 24 months of issue. Customer is responsible for return shipping costs. Any returned package damage or loss claims are the responsibility of the customer to get reimbursed and resulting costs of damage or loss will be deducted from the refund.
CHARGES
Customer authorizes, understands and agrees that all charges, balances, taxes and fees as outlined in the Order Summary can be charged on credit card provided at time of sale. Customer will be responsible for all applicable taxes regardless of the amount quoted on this web site at the time the order is placed. A minimum of 90% deposit is required before an order is placed into our production schedule. Deposits are non-refundable. Final payment is due prior to delivery, shipment or release of an order. Payments for orders over $500.00 are subject to a 3% processing fee if final payment is unpaid once complete. An additional $20 per day fee is applied for non-payment until amount is paid in full including processing fee, non-payment daily fee, shipping price changes, storage, and deposit difference. Orders cannot be cancelled after 24 hours.
Available in
Multiple finish, cord, color, material, sizes , and styles.
